Technical Support

- On-line status verification system for all components, computer systems or servers. From this page you can check the status of already approved component repair, and to send us a request for servicing - RMA. The purpose of the request is that you can send by courier component to our service center, or to find out is the repair under warranty.

- all repairs and preventive maintenance are carried out in our service center unless the client has purchased our special service - 'on-site servicing - 8x5 - 3 years' supply for all servers, disk arrays and workstations.

   Service

- Any repairs related to computers
- Diagnosis and repair of computer systems, servers, laptops
- Restoration of information from the RAID arrays (where possible)
- FLASH chips of all kinds (we have the most modern equipment)
- Prevention and resolution of software problems

   Drivers

We offer a variety of links to official sites of the manufacturers of the components. There you will find the latest versions of drivers, BIOS and Firmware for your components.

- motherboards, server chassis, RAID Controllers, LAN Equipment and more

official FTP site with all the latest drivers - ftp://supermicro.com
list with new BIOS versions - http://supermicro.com/support/bios/
information for IPMI (KVM over LAN) modules - http://supermicro.com/products/nfo/IPMI.cfm
list with all manuals - http://supermicro.com/support/manuals/
list with heatsinks used in PERSY - http://www.supermicro.com/support/resources/Thermal/index.cfm

Adaptec - RAID Controllers	LSI Logic / 3ware  - RAID Controllers
ATI / AMD - Video Controllers, Processors	Intel - Processors, LAN Cards, RAID Controllers
nVIDIA - Video Controllers	ASUS - Motherboards, Video Controllers